1. What are the international taxes, duties, etc. that I have to pay?
Taxes and shipping cost are included in the product price. You pay what you see, there's no hidden costs.
2. Where do you ship to?
It's easy: we only ship our products to Europe and it's for free.
3. When will I receive my order?
Shipping is only available in the EU, the usual shipping time is 5-14 days. You will automatically receive a tracking number once your order has been processed.
Despite the global situation, there's no delay in shipping times.
4. What do I do if I received a defective order?
Please contact us at email@example.com and we'll solve the issue.
If you have any other questions please contact us at firstname.lastname@example.org for further support. We'll get back to you as soon as possible and it won't take longer than 1 business day.